For a long time, Natalie, an Australian architect living in New York City, had always believed that what she had seen in rom-coms is all fantasy. But after thwarting a mugger at a subway station only to be knocked out while fleeing, Natalie wakes up and discovers that her life has suddenly become her worst nightmare—a romantic comedy—and she is the leading lady.
The Franklin kids come home for Christmas to find that their childhood home and the family business is in jeopardy. While trying to save their home and Toy store, they re-discover the core values of love, family, and the Christmas spirit.